Problem Solving
This program is designed to equip key employees with problem solving tools for win-win solutions.
The learning outcomes for this course will include:
- Knowing how to create a conducive atmosphere for dialogue.
- Determining the main problem statement.
- Understanding the measures for defining the problems.
- Practicing different methods of analysis.
- Adopting a screen for weighing alternative.
- Practicing problem solving strategies.
Some of the problem solving tools and techniques that would be taught in this course includes:
- What I Know.
- State of Mind.
- Decision Making.
- Managing Complexity.
- Problem Restatement.
- Pros-Cons-Fixes.
- Causal Flow.
- Matrix.
- Worst-Case Analysis.
- Creativity .